Being a founder, entrepreneur, or a business owner can have many exciting and thrilling moments. But it is also punctuated with periods of doubt, slump, and anxiety. So how does one successfully and healthily ride the highs and lows of Entrepreneurship? In this series, called “How To Successfully Ride The Emotional Highs & Lows Of Being An Entrepreneur“ we are talking to successful entrepreneurs who can share stories from their experience. I had the pleasure of interviewing Manda Mason & Lauren Hunter.
Manda Mason and Lauren Hunter, two Ohio-born sisters who created and opened The W Nail Bar in 2015. As Midwest girls who grew up in a family-owned business, they always knew one day that they wanted to start one of their own. They settled on a chic and sustainable nail salon. For them, creating The W was about filling a void they saw in the market with a clean, fun, and customer service-based nail salon. Along with that, they wanted to create a safe space for nail techs to not only work but feel valued and cared for. So, that’s exactly what they did! After opening their doors, they also quickly realized product lines were not up to their standards, so they started making their own!
Can you tell us a bit about your ‘backstory’ and how you got started?
What was the “Aha Moment” that led to the idea for your current company? Can you share that story with us?
In your opinion, were you a natural born entrepreneur or did you develop that aptitude later on? Can you explain what you mean?
Was there somebody in your life who inspired or helped you to start your journey with your business? Can you share a story with us?
What do you think makes your company stand out? Can you share a story?
You are a successful business leader. Which three character traits do you think were most instrumental to your success? Can you please share a story or example for each?
- Being kind
Often leaders are asked to share the best advice they received. But let’s reverse the question. Can you share a story about advice you’ve received that you now wish you never followed?
Which tips would you recommend to your colleagues in your industry to help them create a work culture in which employees thrive and do not “burn out” or get overwhelmed?
What would you advise other business leaders to do in order to build trust, credibility, and Authority in their industry?
Can you help articulate why doing that is essential today?
What are the most common mistakes you have seen CEOs & founders make when they start a business? What can be done to avoid those errors?
Shifting to the main focus of the interview about How to Successfully Ride The Emotional Highs & Lows Of Being An Entrepreneur…the journey of an entrepreneur is never easy, and is filled with challenges, failures, setbacks, as well as joys, thrills and celebrations. Can you describe to our readers why no matter how successful you are, you will always have fairly dramatic highs and lows? Particularly, can you help explain why this is different from someone with a “regular job”?
Do you feel comfortable sharing a story from your own experience about how you felt unusually high and excited as a result of your business? We would love to hear it.
Do you feel comfortable sharing a story from your own experience about how you felt unusually low, and vulnerable as a result of your business? We would love to hear it.
Based on your experience can you tell us what you did to bounce back?
Here is the main question of the interview. What are your “Five Things You Need To Successfully Ride The Emotional Highs & Lows Of Being An Entrepreneur”? Please share a story or an example for each.
We are living during challenging times and resilience is critical during times like these. How would you define resilience? What do you believe are the characteristics or traits of resilient people?
Did you have any experiences growing up that have contributed to building your resiliency? Would you mind sharing a story?
Lauren Hunter: We had to start working in our family’s grocery store when we were 12 and learned all parts of the business from stocking shelves, running the deli, being the cashier, etc. That was great experience because it taught us to value each role that makes a company operate. When we are in our stores, we will sweep, handle guest feedback and more. You can’t have a huge ego, or you won’t get very far.
In your opinion, do you tend to keep a positive attitude during difficult situations? What helps you to do so?
Can you help articulate why a leader’s positive attitude can have a positive impact both on their clients and their team? Please share a story or example if you can.
What is your favorite inspirational quote that motivates you to pursue greatness?
“Leaders become great not because of their power but, because of their ability to empower others.” — John Maxwell
This was very inspiring. Thank you so much for the time you spent with
this. We wish you continued success and good health!